||[Jul. 9th, 2007|07:57 pm]
Comcast's collections people called me again today. No, not for the same issue, but for a _different_ one related to my move.
Apparently, when you move, they turn off your autopay-by-credit card, but they don't actually update any of their systems to this effect. They just stop charging you. The website still says "paid by autopay" and they continue to not send you statements.
Thankfully the agent was much more polite this time around (especially that I was prepared for another battle over my cable cards) and they reversed the late fee (and I've resetup the autopay stuff).